At IJL 2011 exhibition we invited you to give us your feedback. Here are some of the things you were saying:-
* A number of people felt that our website search facility, recently relaunched, could be improved further. Customers want to specify style, length and alloy all at the same time. ACTION - This is being listed for future development.
* One customer asked to be able to see stock availability on the Quick Order screen. ACTION - this is now listed for future development.
* Many customers said that the Free Postage scheme is a great incentive to order on-line. ACTION - We'll keep this going up to Christmas!
* Some customers said that they felt the weekly e-shots were too frequent. OUR REACTION - We feel it is important to keep you informed of all developments with products, the website and our service.
* We were asked to include extender chains in our catalogue. ACTION - The catalogue is currently being updated. We will show adjuster chains as requested.
If you would like to e-mail us with your feedback, please click here.