Spend £300 (excluding VAT) on Curteis product and receive a pair of Odeon Cinema tickets FREE! Let us treat you this Valentine's Day All you have to do to receive your FREE pair of Cinema tickets is order £300 (excluding VAT) worth of product on our website, www.curteis.com and you will automatically receive the tickets with your order.  What a great way to treat your loved one! We have selected some of our romantic jewellery to inspire you for this Valentine's Day.  There is a wonderful collection of sterling silver and 9ct gold heart lockets in stock as well as contemporary sweetheart bracelets - all of which are available for delivery today! Don't forget that you won't have to pay for the delivery, as we are offering this FREE to you as well. Don't miss out on this great offer, visit www.curteis.com and look at the fantastic Valentine jewellery range available.  Terms & Conditions *  This offer is valid from 17th January until 14th February 2011. *  This offer is only valid for orders placed on-line to the value of £300 (excluding VAT). *  This offer is only valid for a single order placed online. *  The competition is open to UK residence. *  This offer applies to all Odeon Cinemas. *  You will receive the cinema tickets within your parcel. *  There will be no cash alternative and Curteis reserves the right to change the prize for one of equivalent value. *  Only one entry for each customer is permitted.

At 10pm Sunday evening,  Curteis was subjected to a localised electricity cut.   The business suffered instant loss of electricity.  Three police cars attended the premises within minutes. The next day as business opened, there was a further problem.  The website wasn't working.  There had been power cuts before, but the situation had previously been easy to fix.  This time the data appeared to be corrupted.  Someone somewhere has been online late on Sunday night browsing the catalogue when the power cut, and the system was affected. It took all of Monday to sort out the corrupted data and get back online.  The IT folk, who had never had to do a restore before, learned new methods, so next time, it would be quicker.  But the main lesson is that the generator switching system needs updating so that we don't get any break at all when the power cuts.  This should be sorted out in the next few weeks. I asked the sales office staff what customers had said about the cut in the website service.  Most were relieved to hear it was only a temporary blip and the loss of service had a rational explanation.  One customer said that he likes the website and finds it very helpful but he hoped it would not be used to replace the human side of the sales office, as big companies tend to do. Let's reassure him and any others.  The website is only a tool which makes the humans more effective.  We are seeing very fast growth in its useage and this will keep going from hereon, there is no doubt.  But rest assured, at Curteis people always come first.  The website and the internet just makes it easier for us all to communicate with each other.  Henry Curteis (18th January 2011) We have a series of disaster recovery procedures in place for our IT equipment and were able to get our system running again within a day.  Since then, we have identified several areas in which we can further safeguard our systems should a similar event occur in the future.  Allan Virr, IT Manager

We want to start the New Year by cheering up all our customers! Let's Grow Our Business Let's get over the doom and gloom of recent weather difficulties and the dreaded VAT increase and focus on all the positives. The first thing we are going to do, as of right now, is to continue to offer you FREE POSTAGE on all website orders, placed until the end of January - as we did in the run up to Christmas. Next in line, we will be sending you weekly updates, each carrying a fantastic offer or promotion and every month we will be launching exciting new products! Visit www.curteis.com at a time in the week that suits you.  We are open 24 hours a day, 7 days a week, showing all stock, pricing and delivery information.  Many of you are taking advantage of this to alter the way you do things and change the times you work. Could we go further?  Can I ask you, what new facilities you would like to see?  Would you like to e-mail images to customers for them to view on their mobile phones or laptops for instance?  Please tell me at, info@curteis.com how we can dovetail our plans to fit with your strategies! Finally, a little bird tells me that many of you could shortly be enjoying a visit to the cinema - watch out for our next e-mail!  

Curteis will endeavour to despatch your orders in time for Christmas, but please note that Royal Mail are experiencing delivery problems due to the adverse weather conditions. Click here to track your parcel with Royal Mail.

Remember you can still place orders on-line throughout the Christmas holidays and check up-to-date pricing and delivery information!  VAT Increase On the 4th January 2011 the VAT rate will rise to 20%.  The new VAT rate will apply on all unpaid orders sent out after we open for business in the New Year.  On a happier note, this is our last e-mail for 2010 and everyone at Curteis would like to wish you a Merry Christmas and prosperous New Year and thank you for your valued custom during 2010. Our office closes at 5.00pm on 23rd December 2010 and re-opens at 9.00 am on 4th January 2011.  Our website, of course, never sleeps and will be available with prices, stock information as well as being able to accept orders during the holiday. Merry Christmas and a Happy New Year.

With only a couple of weeks to go, it's still not too late to order your goods on-line. It's so easy. Once you've logged in to www.curteis.com using your e-mail address and password, you can see as you order, when a product will be despatched.  You can then keep track and see when your orders have been despatched, without the need to chase or check by phone, saving you valuable time. If you don't have a password, don't worry - just call our sales team on 0800 1956771 UK or 1800 625163 ROI and in a few minutes you will be able to access all the information you need! Remember you can still place orders with Curteis, up to and including Thursday 23rd December.  We can guarantee delivery on the 24th December, as long as the items are still in stock and you can see if they are on-line.  Please note that the last posting date to guarantee delivery before Christmas in Republic of Ireland is 16th December as Special Delivery can take upto 3-5 working days. FREE POSTAGE will be available on all web orders received until 23rd December 2010! Since the launch of our new website ten weeks ago, the traffic has increased by a staggering 145%.  From the increasing usage, as well as from your comments, we can see that the site is making life easier, saving you time and helping you to trade more effectively. With luck, that should leave you more time to enjoy the Festivities as well!    

Many thanks to everyone who participated in our on-line survey.  We very much appreciate all the feedback given to us.  This will assist us in improving our service to you as well as making changes on our website. The draw has now taken place today, 1st December 2010 and we are happy to announce that the winner of £250 worth of Curteis product is,                                                            Kleiser's of Holyhead, congratulations!

[caption id="attachment_337" align="alignleft" width="155" caption="Win £250 worth of Curteis Product"][/caption] To enter this fantastic draw, all you need to do is complete our survey and tell us what you think about our new website.  We would really like to hear from you with your feedback and how the website has benefited you and your business.  All completed surveys will automatically be entered into our FREE prize draw to WIN £250.00 worth of Curteis products of your choice!  Please click here to complete the survey. Terms & Conditions 1.  No purchase necessary.  The closing date for the draw will be 30th November 2010.  The first name drawn will win £250.00 worth of Curteis product of their choice.  The draw will take place on  1st December 2010 and will be drawn by our Finance Director, Mr Ray Kenna. 2.  The total value of the invoice will not exceed £250.00, subject to the discretion of Curteis Limited. 3  The Draw is available to all Curteis customers. 4  Only one entry will be allowed for each customer account. 5. There will be no cash alternative and Curteis reserves the right to change the prize for one of equivalent value. 6. The winner will be notified by e-mail on 1st December 2010 and the winning entry will be posted on www.curteis.com. 7.  The entiries will be automatically entered into the draw and may be used for publicity purposes by Curteis Limited.