The information we collect and how we use it
When you order we need to know your name, account number, postal address, e-mail address and telephone number. We gather this information to allow us to process your order. Credit and debit card details are collected and process via WorldPay in cases where the account is set to prepayment.
The relevant information is then used by us to provide you with statements of your account and to communicate with you on any matter relating to the conduct of your account.
We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.
Cookies are small pieces of information that are stored on your computer’s hard drive by your browser. These allow us to store your account information while you are logged on to our service and provide features to make your use of our service easier. Most browsers allow the cookie function to be turned off. However, if you turn the cookie function off our website will not function properly.
How we protect your information
We keep your information confidential. Our internal data protection procedures cover the storage, access and disclosure of your information.
Updating your details
If any of the information that you have provided to us changes, for example, if you change your e-mail address, please let us know the correct details by sending an e-mail to firstname.lastname@example.org
New data protection laws mean we need your permission to stay in touch even if you have given permission before. This will enable us to provide you with marketing material and information about special features on our website.
How to contact us