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Business Update – 11th May 2020

We’re Back

We are pleased to confirm that as of today the 11th May 2020, the Curteis production facilities are back up and running.

We are also fortunate to have the on-site Assay Office back this week.

Ordering

Orders can be taken via the website, by phone or by email. Our friendly Sales team are on hand to help discuss any enquiries or special requirements you may have.

Manufacturing

There will be slightly longer lead times to begin with while we adapt to the new environment, but we are ensuring we maintain the most effective way of fulfilling your orders.

Delivery

We are currently unable to guarantee next day delivery on some orders, please expect longer delivery/dispatch times, some being up to 5 working days. Check with the office, which is staffed five days a week, backed up by home workers when incoming calls are heavy.

Sales & Accounts

Please call sales on 0800 1956 771 or 01691 690071 .

For all accounts enquiries please call: 01691 690072 or email: barbara@curteis.com

General information: info@curteis.com

(Office opening hours Mon-Fri 9am to 5pm)

Keep Safe

We continue to reach out to our staff, customers, suppliers, contractors and the jewellery industry as a whole to keep safe and well during this time.

Following Government guidelines, we are now operating ensuring we adhere to a new way of working.

The factory has been adapted, accommodating new working regulations for the safety and well being of our all staff, which is our priority at all times. We are currently running with a reduced number of staff, but we are confident we will maintain the level of service you’d expect to receive from Curteis.

Thank you for your continued support.
Henry Curteis

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